Excellent care, and they always give good advice for my dental care routine! 😊
I love this place. My experience was excellent. I called and spoke with Lou. She got me an appointment right away. All the people I came into contact with were friendly . I hated to leave. I will tell all of my acquaintances how I love this place.
Dr Richter and hygienist Tara are wonderful! Very thorough and easy to talk too.
Always receive outstanding dental care, highly qualified and courteous staff. Thank you Doctor Orzabal and staff.
Too notch Doctor.
Excellent service. Kind caring and compassionate staff will take good care of you.
Had my 1st appointment at Desert Cactus Dentistry and was totally impressed. My hygienist, Brooke, was AMAZING and made the entire process very pleasant. The Dentist was very nice too and took time to explain to me what the potential issues are going on with my gums and teeth and showed me all of the images that they took so I could understand it. They provided a treatment plan with an affordable payment plan. I finally found a dentist here that I feel comfortable at and can trust. Can't wait for my next appointment in 6 months! Lol! Just finished my 2nd appointment (6 months later) and again Brooke and the Dr. did not disappoint. Very friendly and efficient. Im glad I finally found a dentist office that I love!
Excellent, caring service at Desert Dentistry from the hygienist, dentist, dental assistant, and the scheduling personnel. All were perfectly professional and courteous. Tara is A+.
First time patient at this dental facility. Very impressed with their technology. Everyone was pleasant and took time to get to know me a bit. Cleaning was very good and fortunately I didn't have any major issues. No pressure for expensive and unnecessary services, Happy I found them.
Yet another fantastic experience from start to finish. Desert Cactus Dentistry was professional, thorough, and caring. I went in for my regular cleaning/ check-up and ended up needing a small filling. I'm glad we got it taken care of. I highly recommend this dental office. A great big "thank you" to Tara and Dr. Rachel Richter.
I visit Desert Cactus Dentistry twice a year and it is always a fabulous experience. See you again in six months.
Everyone was very nice and the doctor recommended less work than a dentist I saw before. They also worked to ensure that we don't pay more than needed due to insurance irregularities.
I’ve been a patient at Desert Cactus Dentistry for a while now, and I can confidently say I’ve never had a bad experience here. The staff is always incredibly friendly and helpful, making each visit as smooth and comfortable as possible. A special shoutout to Tara, who is an amazing hygienist! She is thorough, gentle, and genuinely cares about her patients. Her professionalism and friendly demeanor always puts me at ease. Dr. Orzabal and Dr. Richter are equally fantastic. They are both incredibly caring and go out of their way to ensure their patients feel supported and well taken care of. Their commitment to providing excellent care is truly appreciated. Desert Cactus Dentistry consistently delivers top-notch care, and I highly recommend them to anyone looking for a trustworthy and welcoming dental office.
Most people do not like going to the dentist. Today I had a crown and filling done. It was painless. The dentist, Dr Rachel Richter and the Hygienist were excellent always concerned with my comfort and very thorough while performing the procedure. I highly recommended Desert Cactus Dental, from the front desk to receiving dental service you can’t go wrong!
Update!!!! I cannot underscore how TERRIBLE this place is. My veneer fell out 1,2,3,4,5,6 SEPARATE OCCASIONS. AFTER THE 3rd replacement my veneer started looking crooked and long??? I wish I could make this up but somehow the work that was done continued to get worse. Currently sitting at a new dentist. Not only do I need $2800 in work to fix what was done, my root canal has a cavity embedded from their work as well. Run! Do not even look at this place. Previous review: Wonderful staff and incredible dental services. As a new patient I had to reschedule my first appointment due to illness at the last minute and instead of being rude about it, they wished me to feel better. Wild. THEN - when I went in for my visit yesterday, she followed up asking if I felt better. Again, what?! They do a super comprehensive assessment of your teeth and give it to you straight. No judgement. No pressure to do any procedure. Seriously the best dental appointment I've ever had and, yeah. I've had braces twice. lol
Great experience at this office. Outstanding customer service and friendly staff. I have recommended Dessert Cactus Dentistry to my family and they are very happy with them as well. Definitely recommend!!!
Excellent dental care for 20 years!
Kind, talented and responsive staff.
I am a retired dental asst who worked in dentistry for over 30 years. This office & all the supporting staff people are EXCELLENT!!
I really don't mind visiting a dentist since I found Desert Cactus Denistry. The staff are all enjoyable to visit with. They are caring, have tender touches and offer excellent information for caring for my teeth. Such a pleasant experience and everytime I go in, the Dr stops to visit. Highly recommend.
Very professional staff. Explained everything being done. Very gentle and calming. They use the lastest technology. Highly recommend for a superior dental experience.
Went there for the first time as I’m new to the area. Staff was great , my hygienist was amazing and the dentist was also very nice. Highly recommend them.
Everyone was very nice and Dr. O explained everything. My tooth that was fixed looks incredible!!
Dr.O, and his staff are amazing. Im so grateful to have them to go to for all my dental care. Thank you Desert Cactus Dentitry .
Dr. O was amazing. He genuinely cared about me and my comfort level. Gabby was amazing as well. She was very informative and helpful. What an amazing group of people they have working here made me feel comfortable about going to the dentist. The front desk was amazing also(cannot remember her name). I will continue utilizing this dentistry in the future.
Best ever
Good people, good job as alwaysp.
Brooke was very good at helping me understand what was the reason i had been having toothaches and what i need to do about the root canal i need soon i cant afford to right now as i have 3 but hat may be do 2 for now and 1 next year so i am thinking it over everyone was so nice very friendly and proffesional thank you ☘️
Very courteous and professional staff. Dr. Richter able to resolve my dental issue the same day I called the office.
Fantastic group with all the latest technologies!
Very nice personnel, everyone in the office goes the extra step to make sure you’re comfortable and they explain all the procedures. Would recommend this practice to everyone.
Everyone is so nice here ! Very clean and very welcoming. I love it here.
We chose Cactus Dentistry exactly one year ago and we’ve been singing their praises ever since. It is a friendly, well- run office. Everyone greets you warmly and presents a professional atmosphere. From the gal that checks you in, to Tara my hygienist, to Dr. Orzabal himself I feel confident that I am in good hands. I highly recommend Cactus Dentistry to anyone seeking a new dentist in the Surprise area.🩷
I love coming here! They are very friendly! They are also as gentle as they can be. They also take the time to talk to you and get to know you.
Been a patient for many years I enjoy my visits and everyone is always pleasant.
Great efficient staff, easy location, extraordinary hygienist, Tara, and very friendly, professional dentist, Dr Matthew Orzabal. Best dental office in Surprise.
I’ve been coming here the last 2 years and I have nothing but great things to say. Every single person in that office is SO welcoming and pleasant to speak with. Gaby is always so fun to talk to…I will definitely be coming here for as long as I live in Arizona!
I had a cleaning today with Dominique and she was informative, friendly and the cleaning was very comfortable. I don't usually enjoy teeth cleanings but Dominique made it enjoyable. I appreciate the great service!
Dr. Orzabal is an expert and in saying that is also kind, knowledgeable and empathetic.
I can honestly say I have never had a dentist, along with their staff be more compassionate. They are up front with all cost and I never feel like I am taken advantage of.
As always, my visit to Desert Cactus Dentistry was great. Tara, Dr. O, and the staff are very professional and efficient. And, no one hurts me. They are simply the best. Thank you! Best, Jan Martinez
I found the doctor and the other people helping out, to be very accommodating and professional. Thanks for being there when I needed you.
The staff was amazing, my visit was smooth & fast.
A great one stop place to go. My crown fits perfectly and I'm very happy with it. The girls who work there are marvelous, friendly and know their job. I enjoyed chatting between everything getting done. It's the place to go to get a job well done. Thank you all for your help
Very caring staff , made me feel comfortable everyone is so nice, I'll be going every year
Staff is awesome, very friendly and patient with all my questions!! Dr O is very professional, knowledgeable and answers any and all questions. Desert Cactus has state of the art equipment and there is no need to go anywhere else. Highly recommend!!
Excellent as usual. I walk out with that new car feeling in my mouth.
Great office and personal very attentive.
How many people can say going to the dentist is fun! Ok sometimes it's not. But at Desert Cactus Dentistry the staff in friendly and efficient. Thank you
Best dentist I have been to, friendly staff, easy to schedule and up front for pricing. I definitely would, and have recommended to my friends.
Very pleased with the outstanding professional service received. The clinic personnel is super friendly and they really care about providing the best service. Dr. Orzabal is an outstanding dentist and takes care of his patients. I recommend Cactus Desert Dentistry to anyone that is looking for an excellent dental care.
Excellent service,friendly and very thorough. We are very, very happy with this dental office. We never wait long. The office waiting area is very pleasant and we appreciate the complementary water. The staff is Courteous from the front desk to the billing department. Everyone follows up promptly. We really like the dentist as well. We are so thankful we Found Desert cactus😁
All of the employees are courteous and helpful. Doctor O is a good dentist, and very nice.
Very nice people and equipment!
New to the area! This is an amazing dental office. The dental hygienist Dominique was so professional and did an outstanding job! The dentist Dr Oz was very detailed . I am so happy we found a really good dental office!!
My 6 mo cleaning visit today was amazing! Thank you Tara for always doing a great job & Dr. Orzabal for ur check up. U guys r amazing.
I love the whole staff. And Cleaning my teeth can always be a source discomfort for me and they are patient and kind. Always consistent and aware. Helping to ease the pain and figure ways to make it better! You all rock!!
Wonderful staff! Quick and effective cleaning that has you leaving with a smile. Tara is the best!
Wow, first off let me say thank you to the entire staff there at Desert Cactus Dentistry. I have to admit it has been a while since i been to a dentist and I am glad I went because I had some eye opening experience. Thank you to the entire staff for helping me and being there.❤️👍🏼
I absolutely love this office! I have now been a patient of Dr. O's for about 3 years and I'm still very pleased with the doctor and the staff. They're professional, courteous. and friendly. Procedures are fully explained, and questions answered. Definitely a 5 star office.
Well organized,… First time I have visited..deeply impressed.
Desert Cactus dentistry is the BEST! They got me in for an emergency appointment within 24 hours. So friendly, helpful and encouraging.
Great customer service. And took me in right away . Always willing to help you anyway they can . I'm very grateful.
It may be strange to hear of someone who enjoys going to a dentist. We’re very glad we switched dentists couple years ago.
Dr. Richter and Yami (sp?) were very friendly and professional. Great experience and great facility. Highly recommend.
I have true FEAR of going to the dentist. After years of risking my dental care, I split a tooth and was forced to seek help. I found Desert Cactus Dentistry and now I’m kicking myself in the butt for waiting so long. Dr. Mathew was very informative and patient. I can’t remember the dental assistants name but she NEVER judged me once. OMG Melissa… is truly AMAZING and not only did she take the time to take my call at the end of the day, she was able to get me in and was just as sweet in person as she was on the phone. I am def sending the rest of my family here and look forward to returning.
Great dental practice! I highly recommend it for your dental care!!
Tera is the very best dental hygienist that I has ever cleaned my teeth!! The Doctor is also very professional!!
Technician & dentist were skilled, knowledgeable, patient with my questions and clear in answering them.
This is by far the best dentist office in surprise. The staff are so friendly, helpful and inviting. Dr richter is amazing and so nice. The care here is the best I have ever seen. If you’re looking for a new dentist look no further.
Such a family friendly environment. I have a 1 1/2 and pregnant and my little one doesn’t like to sit for long but those dental assistant helped so much and kept him occupied, got him a balloon and tooth brushes! They went out of their way and I highly appreciate it! My dental hygienist was so funny and kind and made sure I was comfortable the whole time. Great team effort! 10/10 recommend.
Super advanced dental clinic with great customer service!
I have been coming here for years. The staff has always been the best. Tara does an amazing job as one of the hygienist there.
Excellent
I have been with this practice for over 20 years and ALWAYS have a positive experience with every hygienist and doctor.
Caring and fun staff. Kept a traditionally animated child pretty calm during a tooth pill making her feel comfortable and even laugh during the process.
Great chairside compassion! Reviewed everything with me very thoroughly and options. Highly recommend this office and team. Very efficient. It's so good to be treated as person!
The hygienist is so awesome. She always makes conversation and talk about my dogs. Makes the time pass quickly and if possible going to the dentist enjoyable. (Sorry don’t know here name but has the accent). The office staff is very friendly as well. Treating patients like they are friends. The female dentist is amazing as well. Really like her. The other doctor not so much. Would be 5 stars if it was not for that. Overall great experience.
Dr Richter is a star! Amazing young lady and very talented! Arrived with an emergency and left with no pain and a clear, permanent resolution!
“I had a great experience they got me in same day offered the best customer service and were very attentive and caring
I have never felt more comfortable at a dentist office. The hygienists is great and very friendly. The Dr makes it a point to check on you at every visit. I highly recommend this place
Great care and service by entire staff. Always pleasant, on time and provide excellent dental care.
This was one of the best dental experiences I have ever had. The staff was courteous, knowledgeable and efficient especially my Dental Hygienist Dominique Gaddini. I was impressed with the through exam I received and quality of teeth cleaning. I will definitely recommend this Dental group to others. Thank you and keep up the good work
Y’all I can not recommend this place enough! I have to go back in a few days for the rest of what I need done, but they made me so comfortable. They make sure you are well informed, comfortable, and calm. I will most definitely be sticking to this dentist office. Both dentists are OUTSTANDING and every interaction I had with any single person in this office was WONDERFUL. Everyone is so incredibly nice! EDIT: I went back in to get finished up, and everything was perfect again! Dr.O was wonderful and made sure I was comfortable yet again, Jackie is so wonderful, I saw her the most out of my visits so far. Everyone was so nice and caring. I felt extremely cared for, calm, and very well listened too. Thank you again! I can’t wait to come back for my cleaning!
Wonderful, from the time you walk in to care and out the door...This office is the best I've been to in the last 10 yr's.
The staff is amazing, they took care of my whole family and our visits have been great. Dr. O and his whole team make you feel comfortable!
I enjoy being there, very friendly just like family. 👍
I felt they did a very good cleaning and checking of my teeth today. I always have a good experience there at there office.
Very efficient and great work
Desert Cactus Dentistry TEAM are Knowledgeable, Professional and Respectful! Thanks for your assistance!
Dr. Richter is amazing. I had two fillings today and she was so quick and efficient. I absolutely love this office and how kind and professional everybody is. Highly recommended for any dental work that needs to be done.
The facility is always pristine! The staff is forever amazing. Tara was kind enough to make a note "Gentle but quick"❤️ Gabby peaked in to say hello😍 and Dr. R always caring and compassionate. First time I have continued with the same dental practice in many years. All rock star associates!
Everyone was fantastic made a bad experience much more pleasant
The staff was very efficient, professional, and very friendly. They did a complicated job in one day, and I am grateful to all of them and excellent work.
Excellent services with concerned, friendly staff. Great job and on time!
I went in for a Cleaning and they discovered a missing lower filling which was refilled. The ladies showed professionalism and kindness through the whole procedure..
All around, great experience. Fantastic work, Fantastic employees!!!! As usual Fantastic work and staff as well the DOC.👍🏽👍🏽👍🏽
Great experience overall. The entire staff from when I walked in to when I checked out were very polite and welcoming. Everyone was very busy, but still took the time to explain everything in detail. I'm definitely looking forward to future appointments.
Lovely people! They're genuinely concerned about your quality of life, and they take the time to walk you through everything. You are not a little unit in an assembly line, they treat you with dignity and care.
State of the Art equipment, Very professional, Comfortable atmosphere
Staff were great like always. Very professional, aware of client preferences and very nice. Tara was awesome best dental hygienist ever!
Excellent friendly professional staff It was a real excellent experience Would not hesitate to recommend
Walked in, was greeted immediately. The service was prompt and I felt important to them. Dominique was awesome! She made sure I was comfortable while I was getting my teeth cleaned. She wasn't satisfied with just mediocre cleaning. She only wanted phenomenal results for me and that's what I got! Thanks Dominique for giving me top notch service! Rob Boyd
Very professional, state of the art facility. Dominique is a highly skilled hygienist. Dr. O knows his stuff! HIGHLY recommmended.
This is a great office, full of very competent and professional people who are friendly and welcoming!
On October 3, 2022 Desert Cactus Dentistry took me in as a referral the same day. They were very accommodating with scheduling me today and were very patient with me. I suffer with anxiety and my need was resolved. I had a wisdom tooth abscess extration and was made very comfortable for it's resolution. I would recommend everyone to Desert Cactus Dentistry they are professional and patient and staffed well. I can breath easy again. Thanks to Dr Orzabal and staff.
The entire staff are incredibly professional and courteous. I've been going there for a few years now and have never been disappointed.
A truly wonderful state-of-the-art dental office. As a relatively new patient, I am really impressed everytime I visit. The entire staff is friendly and knowledgeable, and I am actually looking forward to my next visit. I highly recommend you give Desert Cactus Dentistry a try so you can see for yourself how stress-free going to the dentist can be.
My boys and I were seen again for our cleanings. We love this place! Excellent service and super friendly staff! Tara is the very best hygienist I’ve ever been too. She takes her time and is meticulous!
I’ve been going to DCD for years now, if you are looking for a gentle, caring and honest dentist Dr.O checks all the boxes! It took me some time to find them after going to some real questionable, dishonest practices in surprise, but DCD is the only practice where I feel I’m not being taken advantage of. Thank you for always taking care of my family!
Always a very excellent experience. Tara is the best! And Dr Matthew O answered all my questions. I can definitely recommend this dental group as having top notch personnel doing excellent work!
I've been a patient of Desert Cactus for a few years now and I love it. All of the employees are great, my hygienist Tara is always amazing, and Dr. O is very knowledgeable and takes time to listen to any of my concerns. I'll admit, I initially had anxiety my first couple of visits. However everyone there is so friendly and easy to talk to that they really put me at ease. They were also able to fix all of the issues I was having with my teeth. Now I love going for my semi annual check ups and cleanings because my mouth always feels amazing afterwards. It's hard for me to believe, but for the first time in my life, I actually look forward to going to the dentist! With that being said, if you are looking for a great dentist with an amazing staff, I highly recommend Desert Cactus Dentistry.
Very professional. Everyone checks to make sure you are ok while being worked on. Everything very clean as well.
As usual they did a great job with my 6 month cleaning and explanation of my one issue.
Very thorough. Tara was a a great hygienist. Very highly recommended. Dr orzabal was very sharp also. After 40 years of practicing dentistry myself, I was very impressed with this practice!
Good job
The best I ever see
I have been going to Desert Cactus for years. Every staff member there is awesome and they make going to the dentist very tolerable because nobody likes to go. Plus, I like I can get in nice and early so I have the rest of the day to take care of stuff. Thank you again to every staff member. KUDOS👍👍
Today I seen a Dominique! She was very professional and very knowledgeable. I appreciate her insight on my dental health and customer service. Hopes she stays awhile ❤️
Great friendly team. They did an awesome job on making sure I was comfortable the whole time.
great service on short notice. thanks
The staff is very nice and caring. Dr. O is gentle and and very thorough. Tara the hygienist is wonderful! I have been a patient there for almost 10 years.
Very fast and friendly environment love this place
I’ve never had such a thorough cleaning & exam. They use the latest equipment and have wonderful, thoughtful, considerate, staff. I would highly recommend them! 🤗👍
Wonderful customer service and dentistry staff.
I love Desert Cactus Dentistry! They always take good care of me and my Fiancé!
I’ve only been a couple of times, but so far I’ve had a great experience. My family had spoken highly as well - and when teenagers are happy, it’s a great thing!
My family has been going here since we moved to Surprise 2 years ago. We absolutely love our dentist. Everyone knows your name and they really listen to you here. We could not be happier and highly recommend Dr. Rachel.
Your office is so professional and you have very friendly staff members. Office is so modern and open. Technology is so advanced now having a crown made, just clicking away for 5+ minutes and walla, it was done within an hour or so. Dental assistant (Courtney) is warm and friendly as Dr. Rachel is super, young and so knowlegeable! I really like her. I will be returning again for my 6 months and will refer your practice to my friends here at Happy Trails in Surprise! Thank you for the awesome treatment!!
Let me start by saying, I am terrified of the dentist. I have had dental issues my whole life and it has created a lot of fear and anxiety. Last night, I broke a molar and knew I couldn't put off being seen any longer. I found Desert Cactus through a Google search and saw all the fantastic reviews. I called first thing this morning, hoping I could maybe get in sometime next week. When I called they told me they could get me in right away, same day. I was scared, but headed in once I got off the phone. When I got there, I was greeted by a super friendly office staff member. It set the tone for the visit and calmed my nerves. I went back for my x-rays and a consultation. I met with Dr. Orzabal and he explained everything and went over a treatment plan with me. He was very kind and thorough. He checked my broken tooth and was very gentle. Throughout the visit I felt calm and at ease, which is not typical for me. I ended up needing a referral for a root canal, but I have a plan set up with Desert Cactus for my crown and next steps. Each person I encountered in the office was so kind and friendly. It really helped curb my dental anxiety. I highly recommend Desert Cactus, I will be sharing their name with my friends and family. 🙂
Dr. Bryant and all the staff who helped me conquer my fears of dental procedures, I thank you whole-heartedly! I have a history of panic and anxiety, and everyone who I encountered set my fears at ease! And although I may always have anxiety when visiting the office, I know the staff will help me in anyway they can. Thank you for my new front crowns…. Dr. Bryant- they are beautiful!! I highly recommend this dental practice.
Love the staff at Desert Dentistry. They are always polite, funny and professional! You all are wonderful. Quick and painless 👍🏼
Everyone in the office extends a feeling of comfort and caring to their patients. They are very skilled and easy to get to know. I am very pleased and recommend them highly.
Made me very relaxed. Funny to be able to watch t.v. in your room, while waiting on the doctor.
Very nice people
I've been coming here for years and they've always done an amazing job. I love both hygienist that I've had over the years and everyone seems to care about me as their patient. I recommend everyone to go to this office. The doctors, hygienist and support staff are all AMAZING.
The doctor and staff are absolutely the best at Desert Cactus Dentistry. After leaving California, I thought I would never find a dentist or practice that could match the one I had, I was wrong. I found desert cactus dentistry via a web search, and I am so pleased with the quality of care that I received. They have such a respect for a patient. It’s amazing, the dentist is also committed to helping veterans which you don’t see much of now a days. Stop by and see for yourself and you will add them to your go-to dental care.
I had an issue with an old filling before I left on an extended trip out of state and they were able to get me in and out quickly. Polite, professional, and efficient. Great job!
Very friendly, professional and beautiful place. The staff gives a warm welcoming and really care about their patients.
What a great group of people! Front desk is very knowledgeable and very sweet! Love my hygienist. The Dr. Is great too.
I was looking for a new dentist with great staff as I am needing a tooth distraction and other work on my teeth. I, like many have a fear of going to the dentist, so I want a dentist and their staff to be caring and general. It feels like I may have found the right place after meeting the dentist and a few staff members! I was able to have X-rays next day after I inquired about them taking new patients and have an appointment in 2 weeks to get started working on my teeth! I am hoping for great results moving forward!
Made my Dentist phobia go away for as long as I was there. Great People and friendly faces!! Will definitely go back!
The service Desert Cactus Dentistry provided was excellent. Dr. Matthew Orzabal provided excellent service to me. Gaston Rajakaruna
Outstanding dental office! Very friendly and knowledgeable.
First time there and my dental hygienist, Dominique, was amazing. She was very thorough and very kind. Dr. Bryant was also amazing!
Courtney was amazing and gentle. Did make me feel comfortable and changed my outlook on dentist offices. All workers were very sweet and helpful!
Very friendly staff. The office is centrally located, easy to find, and has a nice welcoming environment.
Amazing patient care and service. You guys rock!!
I came to Desert Cactus Dentistry with a broken tooth as a new patient with no appointment and was pleasantly surprised and relieved when I was told that they could take a look at it immediately. I was given the most thorough dental exam I have ever had by Dr. Orzabal and his excellent staff and to top it off I was told they could do a crown for my broken tooth THAT DAY! Absolutely amazing and zero discomfort. This was the best dental experience I have ever had and highly recommend Desert Cactus Dentistry, I'm a patient for life.
(Translated by Google) Very friendly, very professional, they do a very respectful job, above all, a lot of quality. I recommend them because I had seen many before and it is not the same. (Original) Muy amables mucho profesionalismo hacen un trabajo bastante respetuoso sobre todo mucha calidad los recomiendo porque había visto muchos anteriormente y no es lo mismo
Very detailed team!!! Felt very comfortable with everyone!! Highly recommended !!
Staff is always very nice and they’re amazing with people who have dental anxiety.
Staff very knowledgeable & helpful with treatment options.
The staff is nice and friendly. It was easy to get an appointment. The seem to have all of the latest technology. Best of all, they accept my dental insurance.
I needed urgent care and found them open and got a crown same day. Makes their own crowns right there. Excellent staff, friendly and very accommodating. I will be going back there from now on.
Dr. O and Dominique are wonderful!! Dr.O helped me after failed implant from another dentist. They really take great care of you.
Beautiful office with a friendly staff. We love Tara, she is sweet and awesome hygienists and Dr. Orzabal, he is very knowledgeable, friendly and professional dentist.
Highly recommend! Been going there for over ten years!
Wonderful customer service! Always left my appointments happy
I've been going there for a really long time now. They are informative, work with me and give me time. No surprises. Friendly humans.
Tara is always great! Customer service is always great!
This is a great dentist office. Everyone is very nice and makes you feel comfortable. They are very thorough and good at explaining what they do or what you need done.
Dr. Rachel Bryant and team were great! Very in depth cleaning and explained things to me as well.
Staff was very friendly and polite. Gabby is awesome. Tara did a great job and was very detailed. This will be my new dentist office
Great experience. Was there for a free Veterans day cleaning. Staff very friendly. Didn't try to sell me on things. Great advise on braces and whitening.
Tara is the best she made my experience great and she is very knowledgeable.
Well done!
Thank you for the Veterans Day free cleaning and the coffee and bagels.
it was great
it was great
Excellent place with excellent people.
Excellent customer service all the staff were kind and welcoming.The hygienists Tara is the best she provides educational information in regards to your treatment.I would highly recommend this Dentistry.
I had a very pleasant visit with my dentist today. My hygienist, Tara, and assistant Grace were the perfect team topped off with An awesome dentist.
What an amazing dental experience I had! The dental staff here is so friendly and professional, and Dr. Orzabal really knows his stuff! From the detailed xrays to the in house crowns, I don’t know why anyone would go anywhere else. I am so glad my family and I found you. Thank you so much for taking such good care of us!
The staff is super nice front office, hygieniest, dentist and billing. They made sure I wasn't in pain during my procedure. The office is clean which is important in a dental setting.
10/10 great experience, judgment free zone and everyone really goes above and beyond in making you feel comfortable both in the environment and with understanding treatment and what’s going on
The staff is amazing very professional and polite and always happy.
What a amazing and awesome practice. Had a terrible toothache and nobody could see me. Got in this morning with Desert Cactus and had a root canel and permanent crown finished by Noon. Dr was so nice and very gentle. Highly recommended these guys . Already have my daughter scheduled to switch over here as well. Thanks so much Desert Cactus 🥰
Had a horrible toothache and was seen immediately. Root canel and permanent crown all in just hours. Highly recommend this office. Thank you all at Desert Cactus Dentistry for taking great care of me so quickly. Pain free and satisfied today. Won't go anywhere else ever again.
I definitely recommend coming here; the entire staff is very nice and caring including the Drs. My kids like coming here too.
My experience was wonderful. I am a patient who is petrified to go to the dentist, today I had a cleaning and a crown,the staff was so sweet they explained everything before they did any treatment, they made sure I was comfortable the room was chilly so they put a blanket over me. I am happy to say I have found my forever dentist.
Excellent care and service!
Excellent service and absolutely pain free. Highly recommend this dentist.
So glad my daughter found this dentistry. The whole family goes here now. All the staff is so kind. Tara was great and so was Dr.B! Very thorough and informative.
Always a great experience, Dr Orzabal and his staff are very positive and friendly. Easy to work with and make a trip to the dentist a pleasure.
This Desert Cactus Dentist office is a pleasure to use, very friendly staff. I’m a new patient and couldn’t be happier. I’ll be back.
I brought my daughter for the first time today and they put all her fears about the Dentist to rest. They made her feel very comfortable. The staff is super nice!!
Dr O and the whole staff are great. Tara does a fantastic job on exams and cleanings. Thanks!
Had a wonderful experience today getting established as a new patient and I loved how EVERY step was explained to me.
Desert Cactus Dentistry has excellent staff. Your appointment will be verified and once you arrive you will promptly go back for your appointment. They have state of the art equipment, and my dentist and hygienist are knowledgeable and thorough. I highly recommend this dental practice.
Had a great 1st experience with Dominique and Dr Orzbal were both great, I have a bit of anxiety & they were very patient. Thank you.
This place and these people are unmatched in their care & expertise. I live almost an hour away now and will still make the drive to come see Dr. O and his staff every time.
I moved to Arizona about 7 months ago and started visiting Desert Cactus Dentistry almost immediately. I did my research and saw positive things about this practice and Dr. Bryant. I can say that I made the right choice. The staff is always friendly and helpful and Dr. Bryant is always professional with great etiquette. I strongly recommend this place for all your dental needs.
Timely, professional, a exceptional service. Everyone was friendly and continually asked about my comfort. I would strongly recommend this business.
They care about their patients and strive to provide the best care!
The entire staff at Desert Cactus Dentistry make your dental experience the best they can. They are all very hospitable, genuine, and professional as they deal with your questions, needs, and dental care while in the office and by phone. I HIGHLY recommend Dr Matthew Orzabal, DMD and his team for all your dental needs!! Thank you
Professional & a funny team..Ms. Tara… Outstanding! Front desk, personality for days… This is my 3rd trip here after a deep cleaning etc… You can’t get any better here in Surprise… Retired military knows!!!! Bravo….
Just wanted to say Thank you to all the staff at your clinic. Thank you Dominique for an Amazing job on my teeth!! It's so nice to feel my teeth again 😂 And Thank you for waving the fee ... pretty Awesome Also it's a big help to me. Blessins to all Sequent Bodine
Great people great service
Very Professional happy smiling staff. I stopped in looking for another Dentist and was Welcomed like never before? I made my appointment and came back and glad I did. Lou was Amazing getting me in so quickly. Only to find out their office wasn't in my insurance network. Made me sad I have to go somewhere else. They made me feel better because the estimate for what I needed was thousands less and was getting what I needed. I'll miss this place. Maybe send lunch..
Dr Rachel Bryant took me in as a new patient today with no notice and I have several needs. Dr Bryant immediately identified the issues and prioritized the more urgent needs. A true professional as she prepped and fit a crown for me. I highly recommend Desert Cactus Dentistry.
I needed a second opinion as the first dentist I saw made me feel unease. I loved how everyone at Desert Cactus was friendly and was genuinely interested in what I had to say. They all were very professional and I felt very comfortable there.
Tara is always amazing! I have been going here for years. Dr. O is always very thorough! Thank you Desert Cactus Dentistry for your care.
You are all so wonderful. So glad we found you!!
Coming here since 2009
My visit was very nice the staff were very polite and I looking forward to my next visit
OMG!!! Words cannot express how amazing this place is. I have a HUGE fear of the dentist and had to go back multiple times for different treatments. One including a root canal. Not once did I come across a person who wasn’t kind, happy, smiling, or anything negative. I was truly treated like family EVERY. SINGLE. TIME!! I would have a severe panic attack and they would comfort me and reassure me that it was normal and I wasn’t alone. They would laugh with me and completely calmed all my nerves and explained everything throughly so I understood what was happening. A HUGE shout out to Dr. B! She was the best and sincerely the kindest person ever! They made going to the dentist fun! A 100,000,000/10 recommend going here!!!!
It was very difficult for me to move from a dentist and a hygienist that I have had for over 15 years. I am a huge baby when it comes to my teeth or my mouth being touched. So, for the last 15 years I have had my gums numbed and/or have always had nitrous to ease my anxiety. I also thought that going to the dentist to have really nice teeth and healthy gums, every six months, meant that I needed to leave feeling in pain from a deep cleaning. All that has changed! From the moment I walked in until I left I felt as if I had been coming here forever. I was never once made to be feel as if I was a new patient. The front staff was friendly and helpful and greeted me with a smile as well as everybody else that came in and left. The hygienist assistant was friendly and gentle. My hygienist, Tara, is by far one of the most professional people I have met in the medical field in general. Tara took the time to explain every procedure she was about to do, stopping often to ensure I was not in pain and feeeing safe and comfortable. For the 1st time I did not need a needle in my mouth or nitrous, due to my anxiety issues. And I left with my teeth just as clean, no pain, and ready to come back in 6 months. I highly recommend Desert Dentistry in Surprise, AZ. for their professionalism, their state of the art facility, and a staff that includes their Dentists, who genuinely care about their patients’ well-being while at their office and educationally preparing them until the next visit. Oh! I l got cold while in there (nerves) and they brought me a comfy, plushy blanket. I wish I could add an extra star.
"AWESOME"!!! This dentistry is not out to
The best experience I've had at a dentist in my whole life! Everyone was extremely professional, caring and friendly. I came in with a broken tooth at 11 AM and was out by 2 PM with a new porcelain crown all completed in <3 hours. And best of all my insurance covered it all 100% Thanks Dr. O and staff for making a usually difficult situation so positive.
Dr Rachel has a fantastic personality and shares her knowledge with patients…if asked…loves questions and answers in language you understand
My wife and I have been going to this dentist for years now and have always been so pleased with the service here. The staff and dentist are kind and professional. I highly recommend Desert Cactus Dentistry.
Thank you Dr. O and staff for giving me a smile I've always wanted with Invisalign. A special thank you to Tara who opened up the possibility for me. My journey started years ago with periodontal issues. Thanks to all who helped me get my dental health in great shape to allow me to straighten my teeth at 71! It's never too late!
Great dentist office.
They are professional, friendly, and do a great job!
Staff was polite, sweet and very welcoming. I was a new patient with a painful emergent visit and I was able to get on the schedule that same morning within an hour. Dr. O was so kind and sympathetic. He has such a gentle touch. This was just an Emergency visit but there's no doubt he's my new dentist now. From phone call to front door entrance, pleasant experience. Thank you Dr. O and staff!!
I've never liked going to the dentist and yet today had a root canal and crown done and it was not nearly as bad as I was dreading. Dr. Bryant was gentle and amazing and completely efficient.
Had a great visit! Ally was such a great hygienist!!! Dr. O is always good!!! Thanks guys!!! 😊
I highly recommend Desert Cactus Dentistry! Dr. O & his staff are outstanding! They go out of their way to make every visit a great experience. Dr. O takes his time with you to ensure you are comfortable with any work that needs to be done. If you have any anxiety about dentists, Dr. O is the man to see! He has worked patiently with our family and is compassionate & caring. The staff are excellent about getting you in for an appointment quickly. In fact, Dr. O is so awesome that he even came into the office on Thanksgiving morning when we had a dental emergency! There aren’t many doctors who will provide this kind of amazing customer service! Thank you, Dr. O!!!
The most patient and understanding and very compassionate! We love the whole staff!
Great people and staff. Very polite and always takes care of your needs. I had a little cavity the team was awesome enough to get it done today so I didn't have to come back!! Even with the new name it is all still the staff with a bunch of amazing staff and doctors!!! I will be back as I have always!!! Thank you again to all the staff at Desert Cactus Dentistry!!!
Great people and staff. Very polite and always takes care of your needs. I had a little cavity the team was awesome enough to get it done today so I didn't have to come back!! Even with the new name it is all still the staff with a bunch of amazing staff and doctors!!! I will be back as I have always!!! Thank you again to all the staff at Desert Cactus Dentistry!!!
Very nice, clean, and professional. Very kind staff. The best dentist I have ever been to.
Dr. Orzabal & staff do a great job & are very professional.
If you’re looking for a family friendly dentist office look no further. The whole staff is welcoming and the office is inviting. Dr. O and Braxton are our favorites. The staff go above and beyond to make you feel heard and comfortable. I would definitely recommend this place to anyone looking for a new dentist or to transfer dentist offices.
Tara my hygienist was great 😊. Dr. Orzabal great.
Managers were awesome!! I had work I needed done quick and they found me a spot midweek! Not only that but the dentist stayed later to help close up to make sure they didn’t rush my treatment. Extremely please with their work and the customer service from management was priceless!
I love this place, Tara (hygienist) is always so amazing and is the reason I’ve been coming here for several years!
Today I was taken care of by Tara- excellent care and service, she gave me great tips/advice and tools to help me take better care of my teeth! 😁
Today we had our teeth cleaned by Braxton. What an amazing experience! Braxton is very talented & professional. The office staff was very helpful & friendly. Definitely a wonderful Dentist office to go to.
This is by far the best dental experience I have had in my 46 years of life. Staff is awesome, Dr O is awesome. I am always treated professionally with a perfect amount of friendliness! Hi recommended by me!
I appreciate the staff here, especially Tara. She is an absolute sweetheart and a great hygienist.
All staff at Desert Cactus Dentistry are professional and friendly. Dr. Bryant and dental hygienist Braxton were amazing. Would definitely recommend this office to friends and family. Thank you guys!!!
Dr.O been taking good care of my teeth the past year. I can trust him with any type of work! Thanks for the great hospitality
Desert Dental provides exceptional services. They have exceeded my expectations. You feel welcome from the moment you walk into the door. The waiting room is very clean and comfortable. The Dr.s and dental staff are very professional and accommodating. I highly recommend Desert Dental for you next dental need. Sincerely, Lydia E. Quintana
I was recently referred to Dr. Orzabal by a friend of mine that has been bringing her Family for years. I wish I referred a long time ago to Dr. Orzabal office. Not only is he a great Doctor but the staff are my THE best!!! I always look forward to coming to the office for our visits. We will be life time patient’s!!!! Thank you Dr. Orzabal and Staff!!!
I recently came and paid a visit for a root canal. I must say I was initially skeptical with both the pain and insurance. However Dr. O and his highly professional staff took away any reservations I had. They treated me with care and spoke with my insurance for me. Thank you Dr. O and staff for not only the care I received before, during but for checking on me following my visit!!! I would highly recommend this office to anyone who is looking for an amazing Dentist!
I was on a time crunch to get a cleaning before a wedding, the staff were accomodating and kept me updated with cancellations and fit me in just in time. Everyone was incredibly helpful and patient throughout the whole process and did a fantastic job at expaining everything they were doing. This office exceeded my expecatioin and I will going back for my regular clearnings and emergency work. Thank you to all the staff for going above and beyond.
Office was clean and staff was great!
Very thorough exam and treatment. All staff was very pleasant and welcoming, along with being non-judgmental. Dr. Bryant was amazing. She took her time to answer my multiple questions. Braxton was also awesome and very personable. Definitely would recommend.
Awesome experience! Great staff and nice environment! Will definitely be using this office going forward for my whole family.
The staff is Amazing we bringing whole Family here the Doctor explains everything very clearly. Love this place!!! Highly recommend ♥️♥️♥️💯💯💯
very nice staff
From the front desk staff to the dental assistant, the dental hygienist and the dentist, my experience at Desert Dentistry was fantastic. I get pretty nervous about dental appointments. Everyone from start to finish made me feel very comfortable and at ease. Such a professional, thorough and caring group!
A crown came loose. They were able to see me and put a temporary crown on in less than 4 hours. I had no pain in the process High 555⁵555555
Desert Dentistry is an exceptional office! I have always been nervous visiting the dentist but this office has really changed my outlook. I became a patient a few weeks ago and from the moment I walked in the door, I felt welcomed. Dr. Orzabal cares a lot about making the patient comfortable and that really stood out to me. The assistants and front office staff are great. Melissa, the office manager, took the time to explain my treatment plan and all of my options so I get the best treatment possible. I am looking forward to becoming an established patient here and bringing my family in as well!
Always so nice and helpful! The front desk employees are always super friendly and easy to work with scheduling! I’ve been going to dr orzabal for a long time and actually switched dentists to follow him because he does such a great job! Gentle on the mouth and informative and kind!
Excellent staff, great office!
Such an awesome office from the front to the back! I’ve seen both Dr. Orzabal and Dr. Bryant and felt at ease with both. This office always goes above and beyond, I’ll definitely be a long term patient!
Really can't say enough good things about this dental office. Entire staff is very friendly and helpful. Tara is by far the best hygienist I've ever had. I have very sensitive teeth, so cleanings can be an uncomfortable process. Not sure how Tara does it, but she's so good I could almost fall asleep. Tara makes me actually look forward to my next cleaning :) A+, highly recommend!
I had the best experience here! My usual dentist was closed the day I needed to go in and they were able to give me an appointment the same day I needed one. Alysia & the other girl at the front desk were so nice and helpful. I even made my regular cleaning appointment while I was there and decided to cancel mine at my other dentist.
Excellent customer service from the moment you arrive, feeling comfortable from the start to finish and very relaxing atmosphere great friendly staff, well informed about treatment. Happy to share deals of practice to family and friends, we’ll done.
This is the best dentist I have been to . The rest of the staff is so awesome. They make me fell like I'm at home . I would recommend this place to everyone . DR. O is awesome not one complaint about Desert Denttisry . Hands down the best dentist in Az .
First went there last fall to have a crown replaced. There were some issues with the company that made the crown, but Dr O handled it and made sure everything was perfect before he put it in. I have had no trouble with the crown at all. Went back yesterday for a checkup and everyone was so nice and professional and I felt safe in this COVID environment. Tara was my hygienist and she was kind and professional and helpful. Dr O did an exam and he was also very kind and professional. I would recommend this place 100%. I always hated going to the dentist but it was a good experience at Desert Dentistry.
Phenomenal staff. Kind, patient, thorough and personable. My teeth have never felt better
I am impressed with the warmth of everyone in this office. They do everything to make sure you are comfortable and not freaking out. Very professional. They were able to take care of my 2 broken teeth very quickly. Everything went smoothly in spite of Covid 19. My cleaning went smoothly and my teeth look fabulous! I highly recommend Desert Dentistry.
Dr O went above and beyond to make sure I was completely happy with the end result of my dental work. I am surrounded by great dental practices closer to my home but I continue to drive 40 minutes to this office, from the moment you walk in the door the entire Team is welcoming and professional.
Awesome people and facility
I was pleasantly surprised given I am not fond of dentists. I usually am berated for my mouth, which is negatively impacted by a lifetime of oral steroid use for my asthma. I had a dental emergency and they fit me in the same day, which I really appreciated. I will be using them for my regular dental care going forward.
Thank you so much Lou for getting my treatment plan in place, thanks to Braxton for the professional and knowledgeable exam and making recommendations in keeping my teeth and gums healthy! Great advice and will see Dr O very soon
My youngest (9 year old) had a spacer removed and a baby tooth extracted last week. He had a bad experience previously that made him afraid of dental procedures. The doctor and team did a great job making sure that he was comfortable and not afraid and most importantly PAIN FREE! Thank you for this experience that helped change his mind/attitude about going to the dentist!
Very friendly and great service! Definitely would recommend!
As a senior citizen, I was reluctant to go back to the dentist for teeth cleaning, because of the coronavirus. I went back finally because they provided information on the safety precautions that they had taken to protect patients and the dental personnel. I found that they had made dramatic changes to prevent transmission of the virus during dental procedures. I was sufficiently reassured that I scheduled another procedure for next week.
Excellence across the board. Without a doubt, the best dental experience I've ever had.
Great job, Dr. O was very sensitive to my fear and jumpiness and provided excellent care. I had a implant replaced and this office took great care to make a perfect match. They also offer a 5 year warranty on implants, which is amazing. Excellent customer service, staff is super nice and efficient.
I had a great experience. It had been awhile since I last went to the dentist. When I expressed that they didn't judge or make me feel embarrassed. They walked me through the whole process.
All of the staff here is so friendly and amazing!! They are obviously very knowledgeable and care about each patients individual needs. I can’t recommend them enough!
The waiting area was clean, the check-in process was good and easy to do. I enjoyed how the treatment plan was explained. Overall a good experience
Everyone was very nice and kept asking me how I was doing. They even gave me some orange juice when I got the shakes. They were very professional.
Been going to this dentistry for years and will continue to do so. Entire staff is professional and friendly.
Braxton was amazing! Kind, caring, compassionate, dental hygenist. We just moved from NH and I have very high anxiety when it comes to dental work. She was the best! Dr. Orzabel was also great. Highly recommend both of them. Thank you also to Gabby, Britney, and Michelle. If you have Humana insurance go to Desert Dentistry!
The team at Desert Dentistry is truly amazing. I have never been treated with such care and patience by a team. I had to have a root canal done and haven't been to a dentist in quite some time. I have some dental anxiety which was clearly present during my appointment. Jacque ( I hope I am getting her name right) made me feel so comfortable and she was very warm and caring. Dr. Orzabal did a fantastic job. He explained everything to me every step of the way and was very thorough. I would absolutely recommend Desert Dentistry.
Everyone so friendly!
I was referred to see Dr. Matthew Orzabal by my husband. I was very nervous as my last 2 experiences with dentist was aweful. From the moment I spoke to the receptionist on the phone my mind was at ease. I walked into an amazing office and was greeted immediately and taken back in a very timely manner. The tech was fantastic as she told me everything before it happened. I met with Dr. Orzabal who greeted me and told me the run down. After 4 hours at the office I was finally finished. I was truly taken care of and didnt feel much discomfort at all. I was able to start treatment same day and was able to get an appointment for the following week with my lovely hygienist. She explained everything perfectly and I was such at ease. I completed all my treatment and now I just started Invisalign :) This office by far was the best experience I have ever had a dental office. Thank you so much!! What a great team. Finally a dentist I can trust and be comfortable with.
Staff is very friendly and helpful. Dr. Roelens and Michelle were very gentle.
My dog chipped my tooth & I was devastated, the very next morning I made a call to Desert Dentistry, they answered all my questions and got me in within hours. They even gave me a discount!! Dr. Orzabal & his staff are great!!
I have been going to this practice for several years now, both because of their good reviews and great location from my house. I’ve seen several of the doctors on staff, they are all very kind and knowledgeable - they partner with you to create plans to achieve the dental results you want. The rest of the office is pleasant, and overall it’s a great experience!
I love this dental office. They're efficient, technically skilled, and kind. Dr. O is a dear - great hands, doesn't bang metal in my mouth, knows what he's doing, and explains everything in a low key way. I'm lucky to have found this practice by chance, and I'm keeping them...for future dental work.
Great experience for my yearly cleaning. Tara was very gentle and explained everything as she went. Dr. O was knowledgeable and friendly during my exam. The office was very clean and I will be returning in the future.
They took me in an emergency and eased my fears. Very professional and kind
Dr O is very thorough and compassionate. If you are looking for a great Dentist, look no further.
Thankyou got my teeth cleaned! Dental Asst was pleasant & efficient! Appreciate everyone! Thanks for always letting me know if i need anything, to check back in with office!
Staff has always been friendly during my visits
I am very happy with the services this office provides. Everyone is very efficient and professional, polite, friendly and helpful. Tara is awesome! She is so considerate in every way. She is extremely sensitive to the comfort of the client and highly skilled in her profession as a hygienist. I have not experienced any pain when she cleans my teeth, so I don’t dread my appointment. She is very patient and takes time answering my questions and concerns. I like the doctor also, he was very knowledgeable and kind as well. I am happy to recommend this dental office and the wonderful staff.
Dr. Orzobal and his 2 assistants (Alysia & Teresa) were welcoming, friendly and competent. Desert Dentistry is to be commended for following Covid 19 protocol and making their office a clean and safe environment. I would highly recommend Desert Dentistry to family, friends and anyone who needs professional, up-to-date and excellent dental care.
Good service
Had a great experience here. It was 10-15 years that I hadn't been to a dentist and they were awesome. They got me in really fast for my appointment and extraction which was good because I was in a lot of pain. Dr. Orzabal explained everything and was very nice, made sure I was doing good the whole way through the extractions. They told me the price it would be up front and that is exactly what I paid. Would definitely recommend!
Always have had an excellent dental experirnce at Desert Dentistry. Tara has been my dental hygienist and she is the reason I switched here 4 years ago. Only five star plus ratings for all aspects of Desert Dentistry.
I love this dental group! From the front desk staff, who greet you by name, to the check out staff who help with setting up next appointments, they are friendly, professional and treat you like you are something other than a name on a chart. Dr. Orzabal and his support staff always take the time to explain what they are doing and why. I left behind a dentist I had used for over twenty years when I retired and moved to Arizona. I feel I have found an excellent replacement in Desert Dentistry and Dr. Orzabal.
Desert dentistry is the best office I have been too. From the front office to the back office I have experienced nothing but amazing service from them. Dr.O has taken care of my dental needs from the beginning and always professional! I highly recommend desert dentistry for your next dental visit!
I have had a very good experience at Desert Dentistry. The staff is friendly and caring. My Tech, Tara, is thorough and gentle. She was being shadowed by a new employee, Alecia (sp?) when I was there. The real treat was to listen to Tara guiding Alecia while they worked. They seemed to get along well and I learned a lot from their conversation. Dr. Orzabal is a skilled DMD, good guy and easy to understand when he explains things. I have two cap replacements coming up so I’ll reserve the fifth star for completion. Overall, I am happy with Desert Dentristy and would recommend them to others. I had to delay the installation of my permanent replacement caps because of the COVID19 quarantine, but the temporary caps Dr. O put in stood the test of time and I had no issues with them for the extra month it took. Desert Dentistry kept in touch with me through text and telephone until I felt comfortable being out and about again. All went beautifully and I feel well taken care of. They definitely earned that 5th star! Thanks to everyone at DD for the patience you exhibited and the caring attitude you foster.
From my first call to my appointment everyone was helpful and friendly I appreciate them seeing me with my emergency visit
Q this is a great place they're real nice people
Amazing dentist, hygienists, techs and staff! I always feel welcome when I come here. The office always smells clean and disinfected! I love Cari! She’s so amazing and thorough with cleaning my teeth and a great person! Thank you all so much!
Honestly, this place is really awesome. Front desk is friendly as heck, and the staff are too. They are very friendly and I hate going to the dentist since one bad experience with one company before coming here so it was relieving to find that there’s people who care about their job and friendly about it.
The staff is caring and professional. I have been with this office for years and have never been disappointed.
The staff, the Hygienist and the Doctor were all incredibly kind!
Love the whole experience, if there is something they feel you should have done , they explain it to you completely.
Carrie and Lucy are great! I am expecting and Carrie made it clear that my comfort was her number one priority!
Dr O is the best. Very gentle and caring. He takes his time which I love. Couldn’t have asked for a better dentist!!!!!!
Great care, great staff, great place.
The entire atmosphere is welcoming, professional and personable. Your health is priority here. Highly recommended.
Had my first procedure done with Dr.Orzabal. He was so kind and explained everything to me step by step. Thank you Dr Orzabal for being so kind and professional. Everyone at the office is so nice. Thanks once again.
Excellent at its best! This was a amazing experience they were very organized thoughtful and aware of your fears and addressed them in a meaningful way. Super skilled and impeccable in care.
Top notch office. I have been to many dental offices over the years due to moving alot and this office by far takes the cake. Want a 5 star "Michelin" experience come here!
The personnel was very friendly and the cost was reasonable for what they did. I would recommend them to anyone in Surprise.
Disappointed with Dr. Roelens who I’m told is newer to the practice. I had several fillings scheduled all in one visit but he would not complete them all. I asked why this was but he didn’t give a straight answer and apologized for the scheduling staff messing up. When I asked the scheduling staff they informed me there was plenty of time to do the full procedure. I even received a call the day before asking me to come in 20 minutes early which I thought was for more time to do the full procedure. Now I have to schedule more time to do the rest. In general I do recommend this office for dental care. The staff here has always been great, dental cleanings are done very well and Dr. Roelens did good work. I’m just disappointed that he didn’t follow through on the full procedure and didn’t provide a reason. I don’t trust him now and expect better from a professional.
I highly recommend Dr.Orzabal and his staff. They are gentle and professional good team. Dr.Orzabal gave me a great 2nd opinion. I was completely comfortable and so Thankful to have found Desert Dentistry.
I do NOT like going to the dentist at all. However Dr. O and the staff are so pleasant and gentle. They take their time and can sense fear or apprehension. I feel at ease and confident I am in good hands. They easily remove my fears of the procedure.
Phenomenal service! Painless cleaning, felt great afterwards. Cari is talented, kind, thorough and informative. This office is unlike any other I’ve ever been to (in the best way possible). From the introductory tour to the caring and educational bedside manner, we’re convinced this is the dentist my family and I will go to for as long as we possibly can. They don’t try to sell you on extra bells and whistles, they are consultative and their focus is your focus. If you’re looking for a dentist, look no further, this office has it all. You won’t be disappointed. Hands down, this office is the best! Thank you again Cari!!
Great staff and very patient!!!! I had to have a root canal and crown. Staff worked to make it as comfortable and painless as possible. Highly recommend!!!
My hubby and i just moved to the Surprise area and we’re both very hesitant about going to the dentist let alone a brand new (to us) dentist! We both had to the most amazing experience! The check in and receptionist ladies were so sweet and helpful, we received super cute welcome gifts, as long as a tour of the office and the most amazing one on one treatment from the X-ray gal, hygienist, and doctor!!! If i could give you one tip ask for Carrie or Tara! You will be so comfortable and happy at the end!
I love coming to this dentist office. They are always very helpful and explain things to you. They have nice up-to-date equipment and everyone I have met there are super friendly. It makes going to the dentist enjoyable. My dental hygienist Carrie is fantastic!
My husband, myself and our 6 & 9 year olds all had New Patient appointments early in the morning on Saturday. The office staff were very professional and kind (a rare find these days with front office staff). The dental assistants and the hygienist were equally impressive; they were gentle, thorough, and were very knowledgeable in their respective fields. The Dentist we all consulted with was Dr. Alex Roelens. To my surprise, he was just as personable as the entire staff! So friendly and unassuming. For once, I walked out of a dental office completely comfortable with the prospect of returning if needed. Great job Desert Dentistry of Surprise, AZ. I am beyond impressed!
My husband, myself and our 6 & 9 year olds all had New Patient appointments early in the morning on Saturday. The office staff were very professional and kind (a rare find these days with front office staff). The dental assistants and the hygienist were equally impressive; they were gentle, thorough, and were very knowledgeable in their respective fields. The Dentist we all consulted with was Dr. Alex Roelens. To my surprise, he was just as personable as the entire staff! So friendly and unassuming. For once, I walked out of a dental office completely comfortable with the prospect of returning if needed. Great job Desert Dentistry of Surprise, AZ. I am beyond impressed!
A professional catering attitude with very little pain.
Dr. Mitchell is so gentle. He takes the time to make every procedure pain-free. He really cares about his patients! All the office staff are polite and friendly. Tara, my dental hygienist is outstanding and gives me a complete and comfortable cleaning. I recommend Desert Dentistry to anyone needing dental services.
Very good experience we had starting from the front desk staff all the way to the doctors and dental assistants. Thank you all.
Staff is always very nice and efficient. Going to the dentist isn't my favorite think to do but this place makes it quick and easy.
I loved this dentist office. Upon arrival they gave me a quick tour of the office since it was my first time there. Cari, my dental hygienist was amazing. She had my teeth looking PERFECT after my cleaning. My chair had a TV so I could watch HGTV while waiting for the dentist.
Dr Mitchell is a10
This could be a 5 star rating only if they could keep the dentists instead of having sooooo many changes so often. The location is beautiful and the staff is friendly and helpful. I have recently been pleased with the work that Dr. Miitchell has done on my new crown. Hopefully, he will stay in this location.
I've been to Desert Dentistry a few times now and each time I'm greeted by very friendly people who make me feel welcome. Cari is an excellent hygienist, she does a great job and has great advice for keeping healthy teeth. I highly recommend Desert Dentistry.
My husband has dementia. He had an old filling fall out. They got him in promptly and were very patient with my husbands health issues. I was very touched with the patience and concern they showed for my husband and myself. I highly recommend Dessert Dentistry!!
Desert Dentistry has been our home for dental care for 5 years. The staff is wonderful , professional and kind. We wouldn't dream of going anywhere else.
Needed a referral and medication to get a tough extraction done. Desert Dental was quick and efficient! Thanks Desert Dental!
Everything was great,as always.
This practice is nothing short of five stars. They could get me in right away to see a hygienist. Not only me but my two daughters all together at the same time. Their service is impeccable. I saw Kari The hygienist and she was amazing. She went above and beyond the call of duty making me understand everything along the way and teaching me New things. They even have complementary Chapstick and water bottles. I wouldn't go anywhere else I am sold
The whole staff is outstanding. Very friendly and efficient. Candace was great. Very knowledgeable as well. Thank you to everyone.
I've been going to Desert Dentistry for 12 years. I chipped my tooth and they immediately got my in. Awesome staff and great customer service.
Very friendly and professional place would recommend my friends to come here. The girls greet you as soon as you come in with a smile and they I very profoundly in what they do at there work areas. The dentist is very well acquainted and well prepared in what he does with his patients.
EVERYONE.. from checking in to procedures is great. You are definitely treated like an individual .. This is the dentist to go to (whichever one you have at the practice).. almost make it enjoyable!!
We had an emergency and I was able to get the same day service. Everyone is so nice and the smiles tell you that they enjoy were they work.
don't review too often, but I feel like I need to express how amazing this place is! Every person on their staff is amazing. They go above and beyond! I had issues with insurance coverage and Alysia went above and beyond to fix this problem for me. In the chair, each assistant and the hygienist were great! They are knowledgeable and very thorough with their work. 5 stars doesn't do them justice in my opinion. Thank you all!!! Highly recommended.
I am really happy with the services I received from Dessert Dentistry. The staff there a re SUPER NICE from the front desk to the doctor. I had my son with me for my appointment and they made him feel comfortable catered to my situation. I recommend this office to anyone. Thank You Dessert Dentistry.
I have been to several dentists and this has by far been my best experience. Staff is always friendly and knowledgeable. I'm never as nervous going there like I am other dentists. Plus their prices are fair, their plan you can purchase helps so much when you dont have dental insurance like me! I love the hygienist, Tara, she is amazing. So nice and so helpful, she helped me get my oral hygiene back on track!
Very friendly staff! I like that you get a welcome gift as a first time patient. The dental hygienist and the doctor both explained things very well. I feel very comfortable returning back to this location.
I was having wisdom tooth pain, I called and got an appt on the same day. I saw Dr. Matthew Orzabal, he looked at my XR's, did a quick examination and sent me to a specialist. The experience was fast and friendly. No one lectured me about my cavities that I know I have, they did not pressure me to get a cleaning that day, nor did they pressure me to come back. I like that, and I appreciated that. I got a cool goody bag. I had such a good experience that I referred my boyfriend to go when he was having EXTREME dental pain. (He hates the dentist) He went in for a same day walk in appt, got his XR's taken, and he was also seen by Dr. Matthew Orzabal. He went in on a Thursday and his swelling was so bad from the tooth pain that they had him come back on the following Monday for the extraction. He had the extraction, everything went well, and my boyfriend was very pleased with the office atmosphere/experience. We are both very pleased with this office and will be returning for future needs/cleanings.
Doctors, hygienists, assistants and front office staff are all very professional and friendly. Thank you for your dedication to your patients, as I am one of them, and feel at ease every time. :)
Very easy and friendly staff.
They were all really nice. Very informative how much it would cost.
Such a great staff all around. I cannot thank you all enough for helping me with my tooth!
Love this dentist and all of the staff! Top notch service and they really care for their patients. My daughter was so scared and having anxiety to get a cavity filled and they went above and beyond to ensure she wasn’t in pain and eased her concerns. They were so kind and patient. Highly recommend!
Dr.Orzabal treated my broken tooth and was gentle and kind. I would recommend him to anyone needing dental treatment.
Dr O is amazing! Was not his fault my body rejected my implant! He went out of his way to help me!
Everyone is kind and interactive. I am very uncomfortable at the dentist, but everyone made me feel safe. They listened to me.
Cari has been my dental hygienist the last two times, she is super nice and genuine, but most importantly she did a great job cleaning my theeth. I cannot remember getting that type of work elsewhere. Overall, I am very pleased and recommend this dental office.
Super friendly, fast, and efficient! Easy to make appointments and fit you in
My visits to Desert Dentistry are always a pleasant experience. The staff from the front office to the back office are exceptional. Highly recommend this dentist office.
Excellent care, they take great care for your concerns and answer all questions with good full explanations.
Absolutely wonderful and thorough dental office. All members of the staff are so friendly and kind. I will continue to come back for any and all of my dental needs, as well as recommend this office to friends and family!
Very friendly and professional. When you leave if there is follow work to be done you will know exactly what pricing will be and what your insurance will or will not cover. The Dentist is not my favorite place to go to and they are very aware of that. They take very good care of me :🤗
Dr. Parker Mitchell was incredible. You will not be disappointed, I almost fell asleep because of how smooth my root canal went. I’m absolutely serious and I was very shocked myself at myself almost nodding off while he and his assistant were working on my mouth, it was very fun to say the least. I can not say enough good things about this Dr. I generally do not like going to the dentist but I’m actually excited to go back and have more work done that is needed, This is highly unusual for me.
Had a deep cleaning, had no pain on either on them afterwards, very professional.
Review is for service for Sara Gelsinger. I cannot thank my hygienist Tara enough for helping me with my periodontal disease treatment. It's been a long process and her persistent dedication to help me and my hard work finally paid off. As of yesterday I am free of the infection. Thank you Tara!
If you are suffering from any kind of dental problem, then you should definitely go to this clinic without thinking twice. They are very responsible and they have worthy dentist who can take care of all your problems and give the best possible treatment.
Great staff & doctors! Always had a lot of dental work & was worried about finding a good dentist upon retiring/relocating to AZ! I am happy to have found a great place to go! 5 stars here!
Ad always a very nice experience and nice employees
I am all about this change to the dentist industry of being less judgmental and more supportive. This is a fantastic office and our new dentist for our whole family.
This office has the best staff. All of them from front desk,assists,hygienists to dentist and billing. They are all helpful and caring you will not have a bad experience at this dental office
Everyone was awesome!
Extremely friendly staff and very nice office. They got me in same day as a new patient and showed they wanted to help. Dr Mitchell was awesome and highly recommend
Thanks for your efforts and skills. Ron Elfgen
I would recommend this dentist office to everybody, they have the nicest staff I’ve ever met (:
Everyone was really friendly!! Clean office. Excited to be a new client there!
Every visit I've had was great. Super nice and courteous staff. All recommendations given to me were explained thoroughly with no pressure to accept. They always made sure I was ok and not feeling any pain if any. Yes....I recommend this facility!
Everyone is so nice! I know they're busy, but you would never know ita like you are the only patient!
Everyone there is extremely friendly and professional. They took the time to explain to me everything that needed too be done and made sure I understood the procedure.
Excellent experience! Great service!
My 10-year-old son's appointment was wonderful as always. Everyone is always so nice and they treat Michael like a rock star. He loves going to the dentist!
Absolutely the best dental experience I've ever encountered in 59 years. The staff was extremely friendly and 100% compent. My very 1st appointment took 2 1/2 hours (I only spent maybe 5 minutes of that time in the waiting room. Extremely thorough exam, xrays and photographs of each and every tooth. I was then met by a wonderful, fun lady who specializes in Periodontics. She did her exam and was very informative . She completed her exam and told me the Doctor will be in shorty. No more than a minute later I had the pleasure to meet Dr.Darren Line. Turns out we went to the same colleges, Loyola University Chicago and Northwestern, Evanston, Il. Apparently Dr. Line was a very serious academic scholar, where my position was more "Entertainment" focused. After the disaster of 2007 / 2008, I could afford a lot of things like going to the dentist on a regular basis. Please never make that mistake. I've NEVER looked forward to going to the dentist, but that's now changed. I've left a few reviews over the year. Both negative to outstanding like this one. Feel free to contact me at anytime to verify my review. Or stop by Desert Dentistry, you might find me lounging in one of their extremely comfortable chair remote in hand watching whatever on each rooms 40"+ HD monitors. To remain 100% honest I did receive a small ,"goodies" bags when I left, a new toothbrush, toothpaste and floss. In no way did I nor would I accept any sort of compensation nor would I accept anything in return for simply telling the truth. I've unfortunately read that many Google "reviews" are done by compensated "humans" or e-bots. Pitiful. Thank you for the opportunity to leave my feedback.
I had a great dental visit experience at Desert Dentistry. The staff was professional and friendly.
The staff is wonderful! The dental hygienist was amazing! The Dentist was even more amazing & welcoming! My daughter and I had the best experience here! I will recommend Desert Dentistry to all of my family & friends!
Great atmosphere and great dental care.
I highly recommend coming to Desert Dental. I have been so pleased with the care I have received here that I have already brought my children in as well. My daughter said that "they make you feel comfortable, safe and they really do care about their patients." I agree that the staff is always patient, kind and knowledge plus they can get you in quickly too. All of the providers are fantastic! Thank you Desert Dental for taking such great care of us!
My son was scared of the dentist and so I always had to lure him to go to the clinic. But after meeting this dentist he is no more scared of dental procedures. The dentist kept him at ease throughout. He was very friendly to my son and he made sure that nothing scared him. I recommend him highly!
Very pleasant rursha and cari
I cannot put into words how amazing the staff at Desert Dentistry treat their patients. I never walk away unhappy and I am always greeted with such pleasantries! I wish every business was ran as wonderful as Desert Dentistry and of course I am always happy with the thoroughness of my exams, cleanings, and just recently the cracked tooth, from a fork, that was fixed within 24 hours. Who knew going to the dentist could be so fun! Be prepared to feel cared for and to be surrounded by some amazing professionals.
My 11-year-old kid fell down in the school and damaged one of his incisors. The dentist took his case on an emergency basis and provided him an effective solution. He immediately put my scared kid to ease. I really appreciate his efforts and good work. Recommended!
I am taking the services of this dentist for many years and his work has always proved to be relieving. He has experience and knowledge of all kind of dental procedures. I have recommended him to my friends.
Absolutely amazing office staff and dentists. They figured out how to take something no one likes to do and make it so comfortable and worth going to every 6 months! Thank you for your amazing customer service!
This place is amazing, everybody are so kind and they do an excellent work.
good value with annual plan
Love the staff and service! It’s a huge thumbs up from me!! I just moved though so I will not be going here anymore, which sucks.
The staff and Dr. Patel are very welcoming and professional. They addressed my needs thoroughly and painlessly. After several years of searching, I am glad to have found Dr. Patel and the rest of the group.
Dr. Patel and staff including the ladies at the front desk are incredibly accomodating and always friendly. They make going to the dentist comfortable and easy and I would recommend this location to friends and family. Thanks A bunch!
Really patient and understanding would definitely come back 😊
Dr. Mattern is our go to guy for anything dentist. He is as proficient as they get. The staff is friendly and helpful.
From start to finish it was a great experience. They have nice staff and are very informative and discuss with you everything that is happening. I will return in the future. Thank you.
I have been going here for over a year and have had a great experience. The service is wonderful and the price is reasonable compared to other places I've been.
I have been going here for over two years and the staff has always been outstanding! I would highly recommend them.
first visit was good. staff was very good at explaining procedures. hygienist was easy on the teeth and very thorough. dr patel showed interest.
Everyone there is so wonderful and makes everything as easy as possible.
I Love it here. From the minute you walk in the door you feel welcome and genuinely cared for. Your comfort is their number one priority and this shows more so by the call to check how your feeling the next day! I would HIGHLY recommend this office.
Very friendly staff. Had fillings done and honestly had no pain at all.
Polite and professional staff at the office. I walk out very pleased every time I walk out of the office. I appreciate having a full understanding of work that is needed and the time they take to break down cost.
I had an abscess that I had gone to urgent care for in the middle of the night. The pain was excruciating. The day after finishing those antibiotics the pain was beginning to come back. Of course it was Saturday. I called Desert Denistry and they got me in that morning. They finished up an hour and a half after they were supposed to close. I am so grateful they took time to help me. Everyone there was so kind and friendly. I have finally found my new dentist. Thank you Desert Dentistry.
I love coming here. The staff is so friendly and accommodating. Wouldn't go anywhere else for teeth cleaning.
I have been to several different denists and Ive finally found a home. Came by the office from a professional recommendation from someone in the dental industry. Its nice to not feel like I'm at a dental chop shop. Staff is great.
No one likes to go to the dentist, however this is one of the best dental office I have ever attended. They are all wonderful people, from being greeted, to checking out. Everyone was caring, careful, and genital. I would recommend coming to Desert Dentistry.
Desert Dentistry made me feel so comfortable, I’m always a bit nervous to have any kind of a dental procedure done. The entire staff was just awesome !!!! I would highly recommend Desert Dentistry!!!!
Amazing experience. Dr. T is a true professional, humble, funny and very kind. He understands the paitents needs and exceeds them. Best dentist experiences I’ve had my entire life. Great staff, great dentist.
best dental office in AZ
I had a very pleasant experience the whole team was extremely nice and comforting. I would recommend this to anybody. Plus the inside is beautiful!! I hate the dentist and get anxiety but they made me feel safe and like i said comfortable. Wonderful dental assistants / nurses also, so kind!!
We love Desert Dentistry! My 14 year old daughter even said “I actually like going to the dentist.” Everyone is so nice and very professional we recommend them highly.
